Reimagining Preloved Exchanges for Parents
with AI-Powered Simplicity

Reimagining Preloved Exchanges for Parents with AI-Powered Simplicity

MY ROLE



Research, Product Design, Prototype, User Test

My Role:

 Research, Product Design, Prototype, Testing

platform: Web App

Duration: 3 Months

PLATFORM



Web App

DURATION



3 months

projects Overview

Context

Little Loop is a 0→1 product initiative inspired by my parenting experience and commitment to sustainability. It explores how AI can address everyday challenges for families. I applied AI not only in the product, but also in my design process, with the goal of making exchanges easier and more joyful.

Challenge

As a mom, I often shared preloved children’s items through Buy Nothing and local Facebook groups. The exchanges were meaningful, but the process was frustrating—posting was tedious and coordinating pickups was clunky. For busy parents, these hurdles turned sustainable sharing into a time-consuming chore.

Solution

A caregiver-friendly platform that connects giving and receiving through a smart matching system. AI-assisted listing creation, paired with built-in scheduling and messaging tools, makes sharing and coordination effortless—saving parents’ time while keeping the joy in passing things along.

Contribution

Created as a proof of concept, this project evolved from research and insight gathering to concept design and a live, AI-powered prototype built through vibe-coding. Testing with parents helped validate usability and uncover opportunities that now shape the next iteration.

Validation

2x

Fewer steps in Listing creation

3x

Fewer messages for Pickup Coordination

Overall high satisfaction, with parents describing the experience as smooth, intuitive, and time-saving

Preferred over Facebook Marketplace and Buy Nothing / local Facebook Groups for being more purposeful and less mentally taxing

Problem Space

Sharing my child’s pre-loved items is fulfilling,
but the process takes too much work.

Sharing my child’s pre-loved items is fulfilling, but the process takes too much work.

Discovery & Insight

The hidden frictions of free sharing:
from vague listings to pickup headaches

The hidden frictions of free sharing: from vague listings
to pickup headaches

To move beyond my own experience, I surveyed parents in local communities to better understand the challenges of exchanging pre-loved children’s items. The responses echoed what I had felt and revealed opportunities for improvement:

What 28 Parents Told Me:
Key Pain Points

Pickup coordination (75%)

Incomplete listing details (71%) 


→ Most critical info to users is pickup location, condition/appearance, age suitability, product specs, and listing status

Difficulty finding specific items (54%)

Responding to inquiries (46%)

Creating listings (39%)

Competition (25%) 


→ Due to items being claimed quickly or chances of receiving are low

Children's Age Range

Most users have children aged 3–5 years (68%) and 0–2 years (43%)

Popular Exchange Items

Toys/play equipment (89%)

Clothing/accessories (75%)

Baby gear/equipment (68%)

Most Used Digital Platforms

Buy Nothing Groups (75%)

Local Facebook groups (50%)

Facebook Marketplace (50%)

Craigslist (10%)

Use Cases

Primarily giving items away (89%) rather than asking for items (54%)

Key Motivations

Giver: Decluttering (100%)

Receiver: Saving money (96%)

Sustainability (86%)

Community support (71%)

Interest in Community Features

A sense of connection/trust with other parents is significant

Interest in Gamification & Reward Systems
Interest in Gamification
& Reward Systems

Simplicity and speed were preferred, with little enthusiasm shown for gamification features

Sustainability-focused rewards could be a meaningful motivator

Market Gap

Most parents who prefer sharing within their local communities rely on social platforms to give away used children’s items—but these tools lack a smooth experience from listing to pickup. Existing marketplaces are built for selling all kinds of goods, not children’s items specifically. This gap opens an opportunity for Little Loop to create a dedicated, parent-friendly platform for easy, joyful exchanges.

Market Gap

Most parents who prefer sharing within their local communities rely on social platforms to give away used children’s items—but these tools lack a smooth experience from listing to pickup. Existing marketplaces are built for selling all kinds of goods, not children’s items specifically. This gap opens an opportunity for Little Loop to create a dedicated, parent-friendly platform for easy, joyful exchanges.

Market Gap

Most parents who prefer sharing within their local communities rely on social platforms to give away used children’s items—but these tools lack a smooth experience from listing to pickup. Existing marketplaces are built for selling all kinds of goods, not children’s items specifically. This gap opens an opportunity for Little Loop to create a dedicated, parent-friendly platform for easy, joyful exchanges.

Market Gap

Most parents who prefer sharing within their local communities rely on social platforms to give away used children’s items—but these tools lack a smooth experience from listing to pickup. Existing marketplaces are built for selling all kinds of goods, not children’s items specifically. This gap opens an opportunity for Little Loop to create a dedicated, parent-friendly platform for easy, joyful exchanges.

Design Opportunities

Mapping the current journey to highlight where better design can make a difference.

Mapping the current journey to highlight where better design can make a difference

Mapping the current journey to highlight
where better design can make a difference.

Mapping the current journey
to highlight where better design can make a difference

Scroll to see the end-to-end user journey map →
Scroll to see the user journey map →
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Identifying key design opportunities

Bridge the gap between givers and receivers:


Make exchanges more efficient by connecting the right items to the right people.

Simplify listing creation while improving quality:


Reduce the mental load for givers and ensure listings include the details receivers care about most.

Enhance discovery and navigation:


Personalize content and improve browsing so parents can quickly find what they need.

Streamline communication and pickup coordination:


Centralize messages, cut unnecessary steps, and make scheduling faster and easier for both sides.

Build a community-centered sharing experience:


Encourage genuine, trust-based, and lasting connections beyond one-time exchanges.

design Principles

Designing a human-centered experience
with purposeful AI

Designing a human-centered experience with purposeful AI

Little Loop was designed with the belief that technology should make human connections easier, not replace them. These principles guided how I integrated AI—keeping the experience simple, transparent, responsible, and thoughtful while helping parents share more meaningfully.

Empowerment over automation

AI should assist, not replace. It accelerates repetitive tasks while keeping the emotional fulfillment of human connection intact. Parents stay in control with personalization settings, edit options, and clear feedback mechanisms to help improve the system overtime.

Trust + Transparency

Explain the magic behind AI system’s outputs. Ensure the users understand why certain decisions are made in AI-powered listing creation, listing recommendations, and communication assistance.

Simplicity + Clarity

Prioritize time-saving, intuitive workflows for busy parents. Keep every step easy to follow and every listing accurate and useful.

Context-Aware Design

Draw on contextual cues — such as child’s age, season, and past exchanges — to deliver smarter suggestions, more relevant listings, and seamless coordination.

Concept Development

Translating opportunities into
connected user journeys

Translating opportunities into connected user journeys

I mapped select user flows to illustrate the system logic behind core interactions, showing how key moments connect across the giving and receiving journey.

Wireflows spotlight the giver’s experience, highlighting how thoughtful UX decisions simplify listing and coordination:

Prototyping Process

Exploring, building, and learning through vibe-coding and a fluid design process

I experimented with vibe-coding and integrated an AI model to build a live-data prototype that brought early design ideas to life. Along the way, I learned through trial, debugging, and iteration—navigating compromises and trade-offs while gaining hands-on insight into designing adaptively with emerging technology.

Feature Priority

I explored multiple ideas across user flows within the opportunity space. To stay focused, I prioritized designing and prototyping features that addressed the most pressing user pain points and offered the greatest impact:

Simplify listing creation while improving quality

Simplify listing creation while improving quality

Enhance discovery and navigation

Enhance discovery and navigation

Streamline communication and pickup coordination

Streamline communication and pickup coordination

PRD

I used ChatGPT to quickly draft a PRD outlining the core features and functionalities for the first prototype. It also served as the initial prompt in Bolt to scaffold the project structure and set up the basic environment.

Tech Stack

Researching with the help of a few LLMs, I identified the tools and APIs for building this prototype:

Bolt – Built and tested an AI-powered prototype with live data.

Supabase - Managed backend data storage and real-time updates.

Google Cloud Vision API – Used computer vision to extract product details from uploaded images.

Google Gemini API – Powered the AI listing feature, auto-generating item details and category suggestions.

Google Maps & Geocoding APIs – Supported location-based search, distance filters, and pickup location mapping.

Google Custom Search API – Provided supplemental content and data enrichment.

Implementing these tools, AI models, and API integrations was new territory for me, but I leaned into the learning curve—experimenting, problem-solving, and ultimately building a live prototype that made the concept tangible.

Design Solutions & Considerations

Design Solutions &
Considerations

Simplifying Listing
Creation with AI

AI analyzes uploaded images, identifies the item, and suggests key details to simplify listing creation.

Maintain a human, trusted tone: 


Guide AI-generated descriptions to feel parent-to-parent—casual, warm, and non-commercial.

Make key info complete:


Have AI capture core item details (condition, size, age range) and pair them with the user’s pickup location to create a complete listing.

Design for trust & transparency: 


Explain how AI suggestions are generated and keep the parent in control—allow easy edits and confirmation before publishing.

Close the feedback loop:


Let users easily share quick input so the AI can learn and improve its accuracy, relevance, and tone over time.

Streamlining
viewing to inquiry

Reduce confusion and hesitation when viewing a listing, helping parents quickly understand key details and move confidently to the next step.

Make key info easy to find: 


Show essential details—condition, size, age range, and pickup location—clearly to help parents decide faster.

Provide a reference link: 


Offer helpful context to support decision-making.

Show clear pickup location: 


Use a nearby intersection or landmark with a small map view to indicate the approximate pickup area safely.

Clarify next-step actions: 


Use clear copy and a friendly, pre-filled message to help users start an inquiry with minimal effort.

Improving Pickup Efficiency

Reduce the back-and-forth between givers and receivers with a built-in scheduling tool that simplifies arranging pickups while keeping communication personal.

Giver

Design an intuitive date and time picker:
Minimizing friction by letting givers quickly share available time slots in a few taps.

Promote communication efficiency:
Guide givers to provide pickup address and any special notes up-front to reduce repetitive messages.

Receiver

Enhance communication without losing the human touch:
The scheduling tool supports, not replaces, conversation—allowing users to confirm details or express gratitude in their own words.

Provide a clear pickup summary:
Surface confirmed time, location, and contact details so both sides have shared expectations.

Designing a User-Centered Dashboard

Create a central place where parents can easily track their exchanges, manage pickups, and discover new listings that match their interests.

Personalize the experience: 


Use settings like location, children’s age, and interests—plus past activity—to tailor listing recommendations.

Simplify pickup management:
Give users a quick overview of upcoming pickups with easy actions to view, reschedule, or add to calendar.

Enhancing discovery and navigation

Enhancing discovery
and navigation

Help parents easily find what they need with intuitive search and filters that adapt to their location, child’s age, and item preferences.

Use location-based discovery:
Allow users to search by ZIP code or current location to surface nearby listings

Use location-based discovery:
Allow users to search by ZIP code or current location to surface nearby listings

Enable quick filtering:
Let parents narrow results by distance, category, age range, and condition to save time and focus on what’s relevant.

Enable quick filtering:
Let parents narrow results by distance, category, age range, and condition to save time and focus on what’s relevant.

Constraints & Trade-offs in Vibe-Coding
Constraints & Trade-offs
in Vibe-Coding

Building the prototype through vibe-coding came with constraints—some desired features couldn’t be implemented, and a few UI details required trade-offs. I focused on what mattered most: ensuring core user actions were intact to validate usability and user value.

User Testing & Feedback

Parents found it intuitive and purpose-driven, addressing real needs

Parents found it intuitive and
purpose-driven, addressing real needs

Parents found it intuitive
and purpose-driven, addressing real needs

I conducted five moderated user testing sessions to evaluate the impact of my design decisions. Through qualitative feedback and observation, I assessed ease of use, task completion, and friction points to understand usability, efficiency, perceived value, and overall satisfaction.

AI-assisted listing creation
AI-assisted listing creation

2x

Fewer steps

2x

Fewer steps

2x

Fewer steps

9-10/10

Rating for ease

9-10/10

Rating for ease

9-10/10

Rating for ease

AI-assisted listing tool felt convenient, but “Magic Fill” needs clearer guidance


UX solution: Update CTA label, add onboarding tip, and tooltip

AI-assisted listing tool felt convenient, but “Magic Fill” needs clearer guidance


UX solution: Update CTA label, add onboarding tip, and tooltip

AI-generated item details rated 8–9/10 for trust and helpfulness


UX solution: Add AI confidence indicator and adapt tone or confirmation prompts based on confidence level to build trust and guide user action

AI-generated item details rated 8–9/10 for trust and helpfulness


UX solution: Add AI confidence indicator and adapt tone or confirmation prompts based on confidence level to build trust and guide user action

It was helpful because it gave me a starting point so I didn’t have to start from scratch.

It saves me a lot of time. I usually need to Google info manually.

Communication & pickup coordination
Communication & pickup coordination

3x

Fewer messages

3x

Fewer messages

3x

Fewer messages

10/10

Rating for ease

10/10

Rating for ease

10/10

Rating for ease

Parents value message personalization to maintain a warm, human touch


UX solution: Balance automation with authenticity to maintain human connection

Parents value message personalization to maintain a warm, human touch


UX solution: Balance automation with authenticity to maintain human connection

SMS reminder and calendar integration are highly desired

SMS reminder and calendar integration are highly desired

I really like the time slot selection design and the summary at the end!

Discovering listings
Discovering listings

10/10

Rating for ease

10/10

Rating for ease

10/10

Rating for ease

Filters worked well for core criteria, but some wanted brand options


UX solution: Add category-based adaptive filters for smarter refinement

Filters worked well for core criteria, but some wanted brand options


UX solution: Add category-based adaptive filters for smarter refinement

Overall experience
Overall experience

High satisfaction: 


Parents found the experience smooth, intuitive, and time-saving—addressing real daily needs.

High satisfaction: 


Parents found the experience smooth, intuitive, and time-saving—addressing real daily needs.

Preferred platforms: 


Favored over Facebook Marketplace and Buy Nothing for its focus, simplicity, and ease.

Preferred platforms: 


Favored over Facebook Marketplace and Buy Nothing for its focus, simplicity, and ease.

future opportunities

Little Loop demonstrates the real-world impact
of AI-integrated UX design

Little Loop demonstrates the real-world impact of AI-integrated UX design

Beyond the current prototype, here are areas I’m interested in exploring further.

Adaptive Homepage

Personalize homepage content and layout based on each user’s viewing history and priorities (e.g., distance vs. condition).

Personalize homepage content and layout based on each user’s viewing history and priorities (e.g., distance vs. condition).

Predict user interest using children’s ages and previously received items.

Predict user interest using children’s ages and previously received items.

Connection Building

Match users by location, children’s age, and shared interests.

Match users by location, children’s age, and shared interests.

Detect behavioral patterns to suggest trustworthy matches.

Detect behavioral patterns to suggest trustworthy matches.

Use motivational messages and milestone prompts to encourage ongoing exchange.

Use motivational messages and milestone prompts to encourage ongoing exchange.

Contextual Listing Creation

Adapt listing flow based on uploaded images (e.g., single vs. multiple items).

Adapt listing flow based on uploaded images (e.g., single vs. multiple items).

Auto-suggest relevant fields to reduce manual input.

Auto-suggest relevant fields to reduce manual input.

Predictive Messaging

Use predictive text that mirrors the user’s tone and common phrases.

Use predictive text that mirrors the user’s tone and common phrases.

Suggest context-based questions (e.g., “Is it easy to disassemble?”).

Suggest context-based questions (e.g., “Is it easy to disassemble?”).

Balance automation with authenticity to maintain human connection.

Balance automation with authenticity to maintain human connection.

reflection & learning

Vibe-coding taught me to balance creativity with constraints.


I learned to define what truly needed to be prototyped and where smart workarounds could still tell the story effectively.

Iteration often led to unexpected insights.


While some ideas felt impossible to vibe-code after countless prompting rounds, other times the AI’s output surprised me with new angles I hadn’t first considered.

Clarity of intent matters more than precision of tools.


As technology keeps evolving, I’m reminded that strong design principles and clear goals ground the process—no matter the medium.

Staying open and adaptive fuels better design.


Embracing uncertainty and experimentation has become part of my growth mindset as a designer working at the intersection of UX and emerging technology.